CHECK - Select Your Financial Products.
The first step is for you to click on the product/s you wish to add to the software platform - Credit Cards - Bank Accounts - Utilities - Gas/Electric Meters Insurances - Mortgage - Investment - Pension - Loans - Other.
You can review the financial product types that the software checks within the home page & header menu.
Once you have identified your financial product/s from our list and picked a product, you simply move on to the next step.
CONFIRM - Follow The Online Procedures.
Once you have identified and confirmed your financial product/s, simply complete the online procedures and Confirm the appropriate details within the software. This will then allow you to automatically and forensically assess and review two main sectors in respect of your financial product/s, then generate two corresponding reports.
Financial & Compliance - The first financial report is an automated financial analysis. The second compliance report is an automated and detailed forensic analysis.
Due Diligence & Underwriting - The automated analysis reports review the components of due diligence on your financial product's contractual arrangements, allowing for a full assessment of the underwriting of any potential consumer-related dispute, inclusive of the cause, merits, and value of a complaint and claim.
CLICK - Then Generate The Results.
If the software analysis identifies overcharging, compliance breaches, errors, or potential mis-selling, it automatically generates the reports and saves them to the "Your Documents" section within your account.
One or both reports are automatically attached to a generated covering letter for the initial submission in real-time online to your financial provider. These reports act as potential evidence, and are processed directly and instantly to your provider's online link within your account, as a complaint or claim, outlining and detailing your case for the appropriate financial remediation and payout - Any payout goes automatically and directly to you.
PROCESS - Submit Your Complaint & Claim.
Having reviewed your reports, these documents will be automatically saved as PDFs within your account under the header "Your Documents". Then you simply click the associated links within your account under the header "Process Your Complaint", forwarding the covering letter, your evidenced reports, and all/any generated supporting documents to your Financial Provider/Lender and await their response on your complaint and financial claim.
A date and timestamp are added as well as updated details within the "Your Notes" section of your account. Allowing you to keep a detailed tracking history and timeline of all communications on your complaint and claims progress and history with your financial providers, lender, the FOS, and FSCS regulators.